Our Data Centres

Our hosting services are delivered from highly resilient and secure data centre facilities located in London, Manchester and Singapore.
We own everything else outright from the racks to switches and servers and storage. Our gridz platform is an enterprise cloud platform that we can lift and put anywhere in the world.

About Telehouse North

Opened in 1990, it was the first purpose-built colocation data centre in Europe. Telehouse North has been the primary home of the London Internet Exchange since 1994 and continues to be one of the most heavily connected data centres in the world. It is ideal for telecom providers, financial trading exchanges, media and gaming companies that require speed, reliability and reach. Telehouse North is one of four Telehouse data centres within London and is placed adjacent to the existing sites in the heart of London’s Docklands.

Power
  • Average power per rack – 1 to 3kW
  • 2. 3 x multiple diverse power route incoming feeds
  • 4 x Generators with N +1 redundancy
  • 15 mins of UPS battery autonomy with N+1 or N+N redundancy depending on location
Connectivity
  • Carrier neutral facility offering customers freedom of choice
  • Direct access to over 100 carriers
  • With the Interlink Service clients can connect to any carrier from any Telehouse data centre
  • Hosts the London Internet Exchange allowing low-latency connectivity
Certification
  • ISO 9001:2008 Quality Management Standard
  • ISO 14001:2004 Environmental Management System Standard
  • ISO/IEC 27001:2005 Information Security Management
  • PCI – DSS (Payment Card Industry – Data Security Standard) Attestation
  • BS 25999-2:2007 Business Continuity Management
  • The Carbon Trust Standard
Fire Detection & Suppression
  • Very early smoke detection alarms (VESDA) installed throughout the facility
  • Fully addressable two stage fire detection system that monitors both under-floor and the room itself
  • Detectors with 50% mix of optical and ionisation are split across two separate zonal-loops, to meet BS5839, 6266, 5445 and 5588
  • Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval
  • Ceilings, walls, floors and doors comply with RF90 (fire resistance 90 mins) in DC areas, telecom and plant areas
Air Conditioning & Cooling
  • Air conditioning at N 1 redundancy
  • The heat rejection system is 30% glycol and condensed water which utilises dry heat rejection condensers on the rooftop
  • Full function, closed control air conditioning system, with cooling, humidity and de-humidification control
  • Room design temperature: 22 degrees C, plus or minus 1 degree C. Room humidity: 50% rH. Plus 10% or minus 10% rH
  • External Temperature Design: 35 degree C Dry Bulb
  • There is a redundant “A” and “B” pipe work route to the roof top condenser system and N 1 pump system in the North Building to circulate the glycol condensed water to the data centre in-room air package equipment
Security Systems
  • Perimeter protected by alarmed fences and PIR detection
  • Gated entrances manned combined with a security management system to ensure no unauthorised access to the site
  • Movement activated CCTV coverage for the Perimeter, Entrances and Loading Docks, Common areas reception and corridors and of course our state of the art suites
  • Single point of entry to our main facilities controlled by time limited access cards combined with card Independent client card identification access system and integrated digital video camera surveillance
  • Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites
  • Strict security processes are in place to ensure delivery and loading of goods are secure
  • Doors fitted with alarms that immediately report back to a manned security suite when unauthorised access is attempted or doors are forced or held open
  • A highly trained Security presence 24/7 to ensure that you and your nominated staff gain authorised access to the facility whenever you require, day or night

About Telehouse East

Telehouse East is one of four Telehouse data centres within London and is placed adjacent to the existing sites in the heart of London’s Docklands. It is ideal for organisations that require highly connected, low-latency data centre space and offers a superlative environment for a primary or secondary site for mission-critical systems. Due to the vast number of carriers and as a home to the London Internet Exchange, Telehouse East is ideally designed for financial trading exchanges, media and content providers that require speed, reliability and reach.

Power
    • Average power per rack – 1 to 2kW
    • 2 x multiple diverse power route incoming feeds
    • 5 x Generators with N +1 redundancy
    • 15 mins of UPS battery autonomy with N+1 redundancy
Connectivity
    • Carrier neutral facility offering customers freedom of choice
    • Direct access to over 100 carriers
    • With the Interlink Service clients can connect to any carrier from any Telehouse data centre
    • Hosts the London Internet Exchange allowing low-latency connectivity
    • In 2012 London Internet Exchange doubled its capacity to 9.6TB at the Telehouse site

    y

Certification
  • ISO 9001:2008 Quality Management Standard
  • ISO 14001:2004 Environmental Management System Standard
  • ISO/IEC 27001:2005 Information Security Management
  • PCI – DSS (Payment Card Industry – Data Security Standard) Attestation
  • BS 25999-2:2007 Business Continuity Management
  • The Carbon Trust Standard
Fire Detection & Suppression
  • Very early smoke detection alarms (VESDA) installed throughout the facility
  • Fully addressable two stage fire detection system that monitors both under-floor and the room itself
  • Detectors with 50% mix of optical and ionisation are split across two separate zonal-loops, to meet BS5839, 6266, 5445 and 5588
  • Dry sprinkler fire detection system to meet BS 5306, 3115 and with LFEPA approval
  • Ceilings, walls, floors and doors comply with RF90 (fire resistance 90 mins) in DC areas, telecom and plant areas
Environment & Air Conditioning
    • Air conditioning is provided at N 1 redundancy
    • The heat rejection system is 30% glycol and condensed water which utilises dry heat rejection condensers on the rooftop
    • Full function, closed control air conditioning system, with cooling, humidity and de-humidification control
    • Room design temperature: 22 degrees C, plus or minus 1 degree C. Room humidity: 50% rH. Plus 10% or minus 10% rH
    • External Temperature Design: 35 degree C Dry Bulb
    • The East Building works on “A” or “B” pipe work to room with N N redundant units and N N pumps
Security Systems
    • Perimeter protected by alarmed fences and PIR detection
    • Gated entrances manned combined with a security management system to ensure no unauthorised access to the site
    • Movement activated CCTV coverage for the Perimeter, Entrances and Loading Docks, Common areas reception and corridors and of course our state of the art suites
    • Single point of entry to our main facilities controlled by time limited access cards combined with card Independent client card identification access system and integrated digital video camera surveillance
    • Proximity card access is provided from the main data centre building and is issued to provide access only to authorised facilities management suites
    • Strict security processes are in place to ensure delivery and loading of goods are secure
    • Doors fitted with alarms that immediately report back to a manned security suite when unauthorised access is attempted or doors are forced or held open
    • A highly trained Security presence 24/7 to ensure that you and your nominated staff gain authorised access to the facility whenever you require, day or night

About Equinix MA2

This Equinix International Business Exchange™ (IBX) offers access to a rich digital ecosystem including IX Manchester and the London Internet exchange (LINX), as well as customer peering via the Amsterdam Internet exchange (AMS-IX).

Power
  • Number of independent supplies into building: 2
  • From how many substations: 2
  • Total incoming feed capacity (MVA): 3
  • Diverse power route: 4
  • Generator fuel at full load (hours): 168
  • UPS type: Static
  • UPS autonomy (minutes): 15
  • UPS capacity (kW): 1408
  • UPS redundancy: N+1
  • Generator redundancy: N
  • Generator capacity (MVA): 7.5
Connectivity
  • Number of diverse entry points into building: 4
  • Number of meet me rooms: 3
Certification
  • ISO 27001 Information Security Management
  • ISO 9001 Quality Management
  • ISO 14001 Environmental Management
  • ISO 50001 Energy Management
  • ISO 22301 Business Continuity Management
  • OHSAS 18001 Occupational Health and Safety Management
  • PCI DSS Payment card industry data security standards
Fire Detection & Suppression
  • High sensitivity smoke detection system:   Yes
  • Type of fire suppression system:   Automatic/Manual (FM200 & Argonite)
Air Conditioning & Cooling
  • Type of cooling system: DX CRAC units
  • Maximum cooling capacity (MW): 1.7
  • Cooling redundancy: N+1
  • CCUs or in-row cooling: CCU
Security
  • Type of security system:   Proximity access card
  • Staffed 24/7/365:   Yes
General
  • Gross size of data centre (m²): 2684
  • Net customer space (m²): 2142
  • Building type: Converted telecoms building
  • Building tenure: Leasehold
  • Number of data floors: 3
  • Number of IT zones: 4
  • Maximum floor load capacity (kg/m²): 1500
  • Maximum raised access floor height (mm): 600
  • Raised floor to false ceiling height (metres): 3
  • Number of passenger lifts: 1
  • Number of goods lifts: 1
  • Goods lift maximum load (tonnes): 1
  • Separate delivery bays: Yes

About Telehouse Singapore

Telehouse Singapore is a state-of-the-art Tier 3 plus data centre situated in a prime industrial location in the east of Singapore Island. With the vast number of multinationals expanding their presence in Asia through Singapore, the country has quickly become a hot spot for data centre and cloud computing development. Designed as a technically leading facility with accessibility, infrastructure and risk reduction in mind, our Telehouse data centre is located 20 minutes from the city centre and Changi airport in one of the safest regions in Asia.

Power
  • Standard power per rack at 2.5kVA with a maximum power supply of 5kVA
  • Two independent power supply from different power stations
  • 2N UPS system with capacity at 15 minutes fully charged
  • +1 oil driven private generators able to run for 24 hours continuously
  • Average power supply at 860W/m² with a maximum at 1640W/m²
Certification
  • ISO 9001:2008 Quality Management Standard
  • ISO 14001:2004 Environmental Management System Standard
  • ISO/IEC 27001:2005 Information Security Management
  • PCI – DSS (Payment Card Industry – Data Security Standard) Attestation
  • BS 25999-2:2007 Business Continuity Management
  • The Carbon Trust Standard
Fire Detection & Suppression
  • Fire prevention system uses inert gas
  • Pre-action sprinkler installed
  • Early smoke detection system in place with automatic fire extinguishing facility operating without damaging client equipment
Environment & Air Conditioning
  • Latest high volume air-conditioning system
  • N+2 redundancy climate control configuration
  • Thorough humidity and temperature management
  • Highly sensitive monitoring system enables immediate detection and response to facility environmental changes
Security Systems
  • 24-hour on-site personnel monitoring security of premises
  • 24/7 CCTV surveillance cameras are installed around data centre
  • Biometric sensor verifies identity by using vein patterns, located at entrance to colocation space
  • Single-point entry used to prevent potential intruders tail gating into data centre
Additional Specification
  • 600mm height of raised floor
  • 100% anti-static flooring throughout
  • Floor load at 824kg/m²
  • NOC operators working 24/7 within data centre to monitor operation status of equipment and to maintain stability
  • Bi-lingual helpdesk and support for multinational companies
  • Free of charge meeting space, internet connection via wireless LAN, tools rental and storage service for engineers

About Equinix LD5

LD5 is one of many state-of-the-art IBX centres in key metropolitan areas throughout EMEA that offer a full range of premium co-location, interconnection and support services to a wide range of secure digital ecosystems built by networks, enterprise, content, cloud and IT services companies and financial institutions.

Power
  • UPS redundancy: N+1
Certification
  • ISO 27001 Information Security Management
  • ISO 9001 Quality Management
  • ISO 50001 Energy Management
  • OHSAS 18001 Occupational Health and Safety Management
  • FACT Intellectual Property Security Compliance
  • PCI DSS Payment card industry data security standards
  • SSAE16/ISAE3402 SOC-1 Type II
Air Conditioning & Cooling
  • Cooling redundancy: N+1
General
  • Break Room
  • Loaner Tools
  • Showers
  • Crash Carts
  • Work kiosks
  • Wifi
  • Conference Room

100% Reliability for your business

As a truly managed service we pride ourselves on working hand in hand with our clients. This way not only do we really understand and provide solutions perfectly suited to your business, but once those solutions are in place our highly specialised UK based support team are accessible 24 hours a day 7 days a week.

From our ISO accredited solutions to our high security data centres, your companies data and infrastructure is protected using industry leading technologies and stored only in the United Kingdom.

Get In Touch